Foundry Payments (Trove)
Campus payments, meal plans and loyalty platform, and the payments back end for Sodexo’s Bite app.
Read the case studyOrion eSolutions built Missional Agents, a modern Voice AI Agent platform designed for churches that want to answer calls faster, serve people better, and reduce staff interruptions. The AI agent acts like a friendly receptionist—available 24/7—handling everyday questions, routing urgent needs, and keeping the church team updated with smart notifications.
This solution combines Agentic Development (goal-driven call handling) with AI Automation (intent detection, routing, and follow-ups) to deliver a reliable, human-like inbound calling experience.
Figures as published on orionesolutions.com.
Church offices receive a constant mix of calls—some routine, some sensitive, and some spam. The biggest challenges included:
Repetitive inquiries (service times, location, giving, ministries, events) taking up staff time
Sensitive conversations like pastoral care and benevolence requiring the right tone and clear next steps
Emergency calls needing immediate escalation, especially after-hours
Spam/solicitation calls disrupting daily operations
Trust and accuracy the Voice AI Agent had to stay grounded in verified church information and avoid misinformation
Orion delivered a scalable Voice AI Agent solution built specifically for real church workflows.
Answers inbound calls like a church receptionist
Understands caller intent (general inquiry, pastoral care, benevolence, emergency, spam)
Shares accurate information pulled from the church website (hours, services, giving, location, FAQs)
Routes urgent calls to the right person based on configurable rules
Sends staff email/SMS notifications with caller details and a call summary
Filters and blocks spam/solicitation calls automatically
This is AI Automation designed for real operations—not demos—so churches can stay responsive without adding headcount.
Once deployed, the platform helped streamline day-to-day operations and improve responsiveness.
Instant answers for common questions—no more missed calls or delayed responses
Better staff focus by reducing interruptions and repetitive phone handling
Faster escalation for emergencies and time-sensitive pastoral needs
Cleaner handoffs the agent gathers essential info before routing to staff
Less noise from spam calls and vendor solicitations
Consistent caller experience with a warm, structured conversation flow
The platform was designed for speed-to-launch now and scalability later.


Campus payments, meal plans and loyalty platform, and the payments back end for Sodexo’s Bite app.
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